Customer Feedback

Look what people are saying about us…

Our only comments are ‘fantastic’, everything either met or exceeded our expectations, each place we stayed had something unique. Probably our favourites where Carbis Bay in Cornwall, visiting St Michaels Mount, The Manack Theatre and Bath, and the various small villages we passed through and stayed in. Each of our hosts made us very welcome.

We have raved about your service to family, friends, and anyone else who will listen.

Thank you both very much for our wonderful experience, have a Merry Christmas,
and a Happy New Year.

Anita and Geoff Lipman, Australia

We thoroughly enjoyed our vacation thanks to your assistance.
Our two day London stay was packed with adventure. The Hop on Hop off bus is a definite must do, if gave a perspective of the highlights of London. The London Eye was most enjoyable as was the tour and lunch at Buckingham Palace…..

Thank you so much for all the options and suggestions you provided. We saw so much more of the Cornwall area, with your assistance, than we would have on our own. Some of the lodging locations took us through villages and areas that we certainly would not have found. Two weeks certainly was not a lot of time, but we did make the best of the time we had. We are planning to return and will definitely look to you to plan our vacation.
Merry Christmas and best wishes for 2012.

Gordon and Jeanette Wilkins, Canada

We finally have some time to drop you a line and let you know how our UK visit went, and more importantly, how well our itinerary worked.
As for your service Kate, we will happily direct people to you. It was a great way to arrange our trip and things went very smoothly.
Thanks very much, you have done a great job.

John & Stephanie Faithfull, Australia

I wanted you to know we had a wonderful trip. The accomodations were all very attractive, great rooms and hospitality, and fine food.
We seemed to be a half day late on our site seeing ( Tuesday’s plan used on Wednesday, etc) . We could do the whole trip over this week and still have plenty of things to see!
My greatest discovery was that the British Post Codes can be put into the SATNAV resulting in very accurate directions! ( In the USA a zip code can cover 100 blocks in a city.)
Thank you for all your help.

John Averett, USA

I can’t rave about you enough!!! Every moment was amazing – It rained nearly non-stop, and it was just fine!
Your maps, directions and suggestions on what to see (and thank you for the extra map and info for watership down – one of the highlights of the trip….) were all superb – we had them in my lap 100% of the time.
We can’t thank you enough for putting this together for us…there was absolutely nothing we would have wanted to change…(except some of the order of sightseeing we engineered…and we got lost a lot because we’d lose track of the signs…GPS would’ve been helpful.

Rori Raye, USA

Trip was GREAT! THANK YOU for your patient assistance. Kate, you really helped make our trip successful in all regards.

Nancy Cummings, USA

As promised I am finally getting back to you with feedback on our trip and the B & Bs we stayed at.
As a whole the trip and all the information and details you sent us were top class. As for our B&B’s we loved them all…
We thoroughly enjoyed our holiday and the information pack you sent us was superb. We loved the places you picked for us to stay as they were as we asked – out of the way and in the country. We would never have found them ourselves. The information re places to visit and having them marked on the map was very helpful.
We certainly travelled some very narrow back lanes though but that was part of the charm and we loved going through the villages. We are certainly looking forward to returning and seeing Scotland, Ireland and some of North England the next time we come over so will be in touch.

Kay and Robert Ware, Australia

We had an absolutly wonderful time. We were so happy to have your guidance and felt much more comfortable with your advice in hand. The intinerary you planned worked well, though we would have loved to stay longer in each place had our time allowed.
Your directions were great. It was a little tricky at first to understand the road system, but we got it after a few missed turns! The only issue we had on the trip was the mix up with the taxi. But that was quickly resolved. We can’t think of anything else, your service was excellent. Thank you for being available to answer all of our questions and directing us to where we wanted to go but didn’t know it!

Rachel Kline, USA

I wanted to take a minute to thank you for all the work you did. Your recommendations went a VERY long way toward making this a memorable vacation! Wonderful destinations, great hosts, terrific sights. All first rate!!

Pat and Brenda, USA

Just wanted to let you know that my wife and I had an absolutely fantastic time! Thanks very much for all the arrangements, it all worked out very well….Thanks again for all of your assistance and we will definitely recommend your company and make use of you again in the future!

Blair Milne, South Africa

Just wanted to let you know we are back home from our glorious trip to UK/Ireland (and Paris). We had an absolutely wonderful trip all around. The places you booked for us to stay were all exceptional…….
All in all, the trip was fabulous, and everywhere we went we recommended your company. Thank you so much for all your help. We are very tired today – unpacking and washing up all our clothes. Be sure to let me know if you ever want to come to North Carolina!

McLawhorn family, USA

If only I had the time to tell you ALL about my trip. I (of course) didn’t see all but did see the majority of sights that were
recommended by you. Everything was beyond expectations which verified that it was a good decision to use The Real Great Britain for my ventures.
Very best regards and Thank you!

Bill Fletcher, USA

If Ian and you ran an on-line dating service you would have to provide a wedding planner with your offering. You married our interests perfectly with the itinerary and accommodations. Thank you for listening. We could not be happier with the results of your efforts. I’m sure you will be hearing from some of our friends who have the British Isles on their radar screen.

I have attached a list of comments regarding the accommodations for your files. Each property was different; the blend making it fun and interesting. I think it was General MacArthur who said “We shall return” and he did. We plan to as well!

Carl & Sharon Hally, USA

We have had a wonderful time so far. All the B&Bs (and their operators) have been wonderful. As you predicted, we haven’t been able to fit in everything in the detailed itinerary. However, we are very happy with what we have managed to see…… We have had a wonderful time and really appreciate all the assistance you have given us for this trip. We could not have organised such an enriching experience by ourselves and thank our lucky stars we stumbled across your web site all those months ago.

Tanya and Terry Offner, Australia

I thought I should give you some feedback on the trip, as I got home yesterday and so the memories are still fresh.
First, it was really good and your choices of accommodation and recommended sights were both very impressive. The driving each day was solid without being too demanding.We did fit in a side day in the Lakes district, too, which was absolutely beautiful and worth the long drive from Grassington.
The B&Bs were excellent…….Your recommendations on sights / sites were good except for one and that is not really your fault…
Well done and thanks again for all the effort you put into designing and setting up such a great trip for us.

The Grey Family, Australia

Janet and I wanted to let you know that our trip to your country was all we could have hoped for and more. All of your recommendations were spot on and all of the Innkeepers was marvelous…
Can’t say enough Thank You for your work and recommendation.

I know Carmie wrote you about what a wonderful trip we had in England, but I just had to write also. We had the most amazing time, and I loved every minute of it. Thank you so much for all of your suggestions of where to go and what to see. I describe the trip to my Friends as a combination of Camelot and Brigadoon, and the only way it could have been any better is if Fairies had flown out of the Rose bushes. And I swear that is how I feel about it. We have taken some wonderful trips, but this one was our absolute favorite. It only rained twice, and that was in the middle of the night both times. We were so lucky. The only thing I didn’t like was that we didn’t have more time to be there.
All of our B&B’s were stunning, and the Inn Keepers were such wonderful people. Please recommend them to your other clients. You cannot go wrong with any of them. Everyone was so friendly, and helpful. We were so in another world. I burst into tears twice while we were there , I was so moved.
Thank you again and again. We will definitely be back, sooner than later , I hope.

Carmie and Janet Cook, USA

We were most impressed with the service you provided and would, and have already, recommend your service to anyone contemplating travel in the UK. Thank you so much for setting us up with some wonderful memories.

Daryl and Jenni Demarte, Australia

Thank you for helping us organize the most amazing trip of our lifetime. We look forward to working with you again on our return trip to the UK. That return trip is the promise I extracted from Harlow and the only way he got me on the return flight to the US. Ian, thank you for the clear, concise driving directions, travel tips and ideas for side ventures….. Kate, the accommodations you arranged were wonderful. Each one had unique characteristics but all of them were run by amazing, friendly and fun people, were very comfortable and had delicious, huge breakfasts. We enjoyed the variety of B&BS and INNS… Our travels were remarkably (for the most part) hassle-free and we so thoroughly enjoyed our stay in the UK we can’t wait to return. We know we owe our enjoyment of our visit in large part to both of you. Please feel free to contact us with any questions and again, many thanks.

Pam and Harlow Christenson USA

Now that we are settled back into our routine at home, I just wanted to let you know that our trip to the UK was absolutely wonderful! And we so appreciate all you did to help make it so. Even the weather cooperated for us, and we actually never had to unpack the rain parkas we brought with us…
The accommodations were all lovely, and some were very special… Thank you again for all the wonderful help and information you provided!! You did so much to make our anniversary trip far more special than we could have ever managed on our own. We will recommend you to all of our friends planning a trip to the UK.

Jean Blair and Bob Christianson, USA

We spent an amazing week travelling from London to Cornwall without a problem – due to the wonderful itinerary and planning from Kate and Ian. Maps and driving times were very well documented so that we even managed to navigate the “country lanes – and unexpected tractors”! The B & B’s and their hosts were superb – set in typically charming English countryside – exactly what we had requested. We can’t wait to return and will certainly recommend you to others. Many thanks to you both.

The Edwards Family, Brisbane, Australia.

We wouldn’t have had near as wonderful a trip without the aid of Kate & Ian Findlay, of the agency “The Real Britain Company”. I had wanted to get over there and just wing it. Pam said no way, so we found this travel agency on the internet. They were great to deal with, and we would heartily recommend their very personal service.

From the travel blog of Don and Pam Cummins, USA

First let me say that on a scale of 1 to 5 stars I would rate the trip as an overall 4.5 or better. We had a great time. Actually, for having done this mostly by email the trip was exceptional…..
Overall, you did a great job and if you need referrals in Northern Virginia, we would be glad to provide our friends and colleagues with your email, phone and web-site. Thanks for the magnificent holiday,

Mike & Patty Sheffield, USA

Firstly we had a lovely and memorable trip around the UK and the accommodation you chose for us at all our stops was very good. Each place had its own characters as our hosts and we really enjoyed interacting with the people at each of our temporary homes.
The service and hospitality of all our hosts was excellent but of course some places we enjoyed more than others mainly because of their locality…. Overall our trip was a very positive experience and we didnt have any major hiccups.We got lost several times but managed to get back on the right track with our gps and your information.We had trouble finding some of the guest houses but that was part of the Uk experience. Having a mobile phone also helped us in these situations…. Finally Kate thank you for all your advice ,maps, and accommodation choices. It was a real pleasure to have you as our tour adviser and planner.

John & Christine Gestier, Australia

We all thought that overall the accommodation was superb…..Overall we had a great time but probably did a little too much driving. As far as your services are concerned I couldn’t fault them and will certainly recommend you to anyone we know who is planning a trip to the UK.

Sullivans, Australia

We were so pleased with your services and had no complaints at all. I usually will make all my own travel arrangements and spend literally hours online or reading about places in advance.This trip was not a definite plan until only a few months before and I was so happy to find out about what you offered.It saved us time and money all around.Thank you!

Carithers family, Arizona

Our trip was excellent. We really appreciated all the choices of lodging and the detailed driving instructions. We found each place to be unique and the hosts very interesting. We loved hearing their stories of the house’ history and family connections. I would recommend all of them to other travellers…………Your expert advice and detailed planning made our visit much better. if only you could have controlled the weather a little more! (Joke). We would recommend your services to our friends. Thanks again..

Andersons, California

When I found I had two weeks in Britain by myself I decided to hire a car and self drive – but where to go, what to do and see and where to stay? I was extremely lucky to find your website. I was not disappointed. You provided exactly was I was looking for. Your detailed itinerary was invaluable but I must say a special thanks for arranging such perfect accommodation. No matter how long I searched on the internet I would never have been able to find such an array of exquisite hotels. I am very happy to recommend you, particularly to females travelling on their own.

Cheryl Davidson, Australia

Well we’re home safe and sound. We want to thank you for the perfect holiday, everything was just right, you provided us with everything we asked for, your instructions and advice were easy to understand and follow and our holiday went without a hitch. We were very happy with all our accommodation, I am now hooked on bed and breakfast, and I can’t imagine staying in the cold sterile hotels we usually choose ever again……

The UK was everything we imagined it to be, the scenery so beautiful, the people we met everywhere were really friendly and interesting, we have had a wonderful time and thank you once again for all you did to make our holiday such a pleasant experience.

Sue and Graham Murphy, Australia

I’m now back in Australia and wanted to say thank you for organising my trip so well. I met several other travellers who were using Real Britain and they were as happy as I was with the lovely B and Bs and friendly people. They were all comfortable and offered delicious meals, and I was glad to have the maps and route descriptions, especially the alternatives when I wanted to take a scenic route. I couldn’t have done this trip without your help!

Janine, Australia

Our holiday was superb and we were extremely impressed with your service – if only we had commissioned you to plan our whole trip !!!

Next time we come to the UK. we would certainly consider using your service again.

All our B&Bs were excellent with very accommodating hosts…

…each place we stayed was wonderful in its own special way. Thank you ever so much.

Janet & Alan, Australia

Jim and I thoroughly enjoyed every aspect of our Southern England trip you planned for us.

Our entire stay was special. Without question, I would not hesitate to use The Real Britain Company for our future UK travel plans.

Thank you again for your knowledge, wisdom and experience.

Mary Jo Bruckner, USA

Thank you so much for making such a fantastic holiday happen for us. Our trip to the UK was something our family will treasure for a long time.

Your itinerary, tips, maps etc were terrific and our accomodation was brilliant.

We certainly would recommend you very highly to anyone wanting a perfect UK holiday!

Kerrie Bolte, Australia

We are thankful that we selected the Real Britain Company to guide and advise us. We were impressed with the standard and ambience of the B & Bs.

The route suggested was thoughtfully selected guiding us to unforgettable locations. It was re-assuring not to have to hunt around for accommodation, knowing that suitable arrangements had been made.

We would certainly use them [the Real Britain Company] again.

Nelson and Kerryn, Australia

Our schedule meant we missed the opportunity to see so many things, but we would have seen far less had it not been for your depth of knowledge and wise counsel.

Finding someone on the internet and vesting them with right to plan your precious time away and then to let them have your money takes a leap of faith, to say the least. But you proved your bona fides to us early and we fell into the enjoyment of planning our trip with your vast knowledge at our disposal.

We think you provide a great service, and are value for money for people like us. We envisage calling upon you again when we bring the kids and grandkids in a few years time (if your haven’t retired by then).

Thank you for your service – we are really grateful and will certainly recommend you to others.

John Wysham, Australia

I think your service is very valuable. It allowed us to see parts of the two countries that we would not otherwise have seen. We got the local flavor as well as the must-see touristy stuff. We really feel like we got a good sense of what makes both countries special.

We’ve recommended your service to a few people locally since returning

Jim Holder

I would thoroughly recommend your service as without it we just wouldn’t have had a clue what to do.

The B & B’s were outstanding and all added to the charm and character of England and Scotland.

Thanks again for all your help, we will definitely be back for a longer stay.

Melinda Eggerling, Australia

…the trip was just great and your organisation of all things was just fantastic. The points of interest you gave us in each place kept us busy (as we like to be) at all times.

…we wouldn’t hesitate to recommend your Company to our friends and associates – this is a great service at a very reasonable cost, and we really appreciated being able to work things through the planning of our holiday so easily with you both.

Thanks so very much for all of our invaluable assistance.

Mike & Brenda, New South Wales, Australia

We really enjoyed the trip. Staying in the B&Bs, driving back roads, seeing fewer big cities, but lots & lots of our “interest sites” made for a memorable vacation.

Traveling with the Bernings broadened our stops, and I feel really satisfied with our tour of the UK. I would recommend your agency to any friend who asks! Thank you for all your assistance.

The Bernings and The Kelms, Ohio, USA

In a nutshell you exceeded our expectations.

In general, the itinerary, daily directions with driving times, the selection of B&B’s and suggested places to see were spot on… we are full of praise. Thank you both for making our tour of UK so enjoyable.

Come and visit Australia some time; we can point you in a few good directions!

Sally & John Adamson, Rose Park, South Australia.

Our trip to England was awesome… Thanks for the driving tips, exceptional easy to follow itinerary, together with detailed direction instructions, this saved us a lot of time when driving.

Your suggestions of things to see were very good. Overall, I would give you an excellent rating and recommend you to others travelling in England. It is the way to see the ‘real Britain’ and meet the people who live there. …your part of our trip was awesome!!!

Glen & Val, Ontario, Canada

… we had a wonderful trip and so enjoyed the accommodations you set us up in. The settings for each was beautiful, the rooms were nice, and the breakfasts delicious!

We feel very grateful that I just happened upon your website and also appreciated the daily directions and suggestions in them. We won’t hesitate to recommend you to our friends who may be considering an England trip.

Fred & Sue Dudek, Illinois, USA

“Kate, thanks so much for putting together an extraordinary trip for us. We had a wonderful time; I navigated 2000 miles on the wrong side of the road without incident; and we met many interesting and entertaining people.

…thanks again for your effort. It was a trip of a lifetime.”

Bob Orr, North Carolina, USA

“I loved my 3 days in Devon. The little cottage was just lovely. Mrs Kingdon had put fresh flowers in there before I arrived. It was lovely & warm in the accommodation ( it was cold outside) I hope I get a chance to get back there some time.

I really appreciate all you did & the short time you had to do it. The package of information you put together was good. I will certainly recommend your services to any of my friends going overseas at any time. Thank you again.”

Pat Lambert, Queensland, Australia

“…we enjoyed all our stays. Mike says to tell you that the directions and maps were great. We ended up driving about 1200 miles, but the distance each day seemed about right. Even so, it just whetted our appetite for more. There is so much to see and do that we feel we barely scraped the surface.

We weren’t able to follow all of your suggestions, but we did do many of the things you recommended and found them all worthwhile.

Thanks for planning a great holiday for us. I hope to consult you again in the future (maybe the Orkneys next time?). You provide a fabulous service and I could unhesitatingly recommend you to anyone looking for assistance in planning their vacation.”

Janet Holden, Vancouver, Canada